Saltway Communications Saltway Communications
  • Homepage
  • Enquiries
  • Latest Headlines
  • Marketing Consultancy
Marketing Consultancy

Marketing Consultancy

Brand Development

Brand Development

Campaign Planning

Campaign Planning

Electronic and Social Media

Electronic and Social Media

Sales Support

Sales Support

Website Deployment

Website Deployment

Creative Execution

Creative Execution

Printed Collateral

Printed Collateral

Event Coordination

Event Coordination

Relationship Management

Relationship Management

  • Home /
  • Outsourced Services Provided /
  • Relationship Management

Relationship Management

Every Business is a People Business - Any organisation that ignores the Client - Business relationship will pay the price

RelationshipCustomer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.

CRM systems are designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.

Saltway Communications will ensure maximum relationship efficiency by:

  • Defining CRM strategy
  • Developing CRM Tools and Techniques
  • Maximising the value of client data
  • Competing through service and customer relationship management
  • Managing customer expectations
  • Establishing a global CRM network
  • Exploiting Internet marketing including social media, networks and eNews

Get Saltway Communications on your side!

Outsourced Services Provided

Areas of Expertise

  • Key Skills
  • Security & Safety Technology
  • CV in Brief

Recent Projects

News from Saltway Communications

  • Latest Headlines

Contact Us!

Saltway Communications
31 Hardy Court
Worcester, WR3 8AT
United Kingdom
+44 (0) 1905 25920

Facebook: saltwaycommunications

Twitter: @SaltwayC

Contact form

Our Network

Saltwaylogo

Saltway Communications, The sales and marketing service of the IP UserGroup International Ltd. organisation.

Ipug int ltd logo 2
www.ipusergroupinternational.org

Other Entities:

UKSECAD
New logo modified

 

Copyright© 2019 Saltway Communications - All rights reserved - email:info@saltwaycommunications.com

GDPR Compliance

  • Make a free website with emyspot
  • Signaler un contenu illicite sur ce site